Privacy Policy
Govardhan Empire ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit our website or register for a workshop, how we use it, and your rights over it.
1. Information we collect
- Registration details: full name, WhatsApp/phone number, email address, and city, when you register for a workshop.
- Payment information: processed securely by our payment gateway partner (a PCI-DSS compliant provider). We do not store your card, UPI, or bank details on our servers.
- Communication data: messages you send us via the website chatbot, WhatsApp, or email.
- Usage data: basic analytics about how you use the website (pages visited, device type), where enabled.
2. How we use your information
- To process your workshop registration and payment
- To send registration confirmations, reminders, and workshop-related updates via email and WhatsApp
- To respond to your questions via our chatbot or support channels
- To occasionally send you information about new workshops or offers (you can opt out anytime)
- To improve our website and services
3. Who we share data with
We share data only with trusted service providers who help us run this platform, and only to the extent needed:
- Payment gateway partner — payment processing (PCI-DSS compliant)
- Resend — transactional email delivery
- Meta (WhatsApp Business Platform) — WhatsApp message delivery
- Supabase — secure database hosting
- Meta (Facebook/Instagram advertising) — we use the Meta Pixel on our website, and may use Meta's Advanced Matching feature, which sends a securely hashed (encrypted, non-readable) version of information like your name, email, or phone number to Meta. This helps us measure and improve our ads and does not include financial, health, or government ID information. You can control ad personalisation through your Facebook Ad Preferences.
- Google Analytics — website usage analytics, to understand how visitors use our site
We do not sell your personal information to any third party.
4. Data security
We use industry-standard security practices, including row-level access controls on our database and secure, encrypted connections, to protect your information.
5. Your rights
You can request access to, correction of, or deletion of your personal data at any time by contacting us (see below). We will respond within a reasonable timeframe.
6. Cookies and tracking technologies
Our website may use cookies and similar technologies (including the Meta Pixel and Google Analytics) to remember your preferences, understand site usage, and measure the effectiveness of our advertising. You can control cookies through your browser settings, and control ad personalisation through your Facebook Ad Preferences.
7. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.
8. Contact us
For any privacy-related questions or requests, please reach out via WhatsApp or the contact details listed on our homepage.